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Questions and Answers

  • Can I return or exchange items?
    Due to the perishable nature of our products, returns and exchanges are not possible. However, if there is an issue with a product’s quality, please contact us within 24 hours, and we’ll arrange a resolution.
  • How do I contact Harry’s?
    You can call us at our store on 0754 2994825 during business hours, or reach out through our website’s contact form.
  • What payment methods do you accept?
    We accept most major credit and debit cards, as well as cash payments for in-store purchases. Online payments are secure and encrypted.
  • How do I qualify for free delivery?
    Free delivery is available for all orders over £20. For orders under £20, a £5 delivery charge applies.
  • What are your store opening hours?
    We are open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 4:00 PM. Closed on Sundays and Bank Holidays.
  • Do you offer custom cake orders?
    Yes, we do! Please visit our store or contact us directly to discuss custom cake options, lead times, and pricing.
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